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Privacy Policy

Last updated: June 2026

1. Overview

Chatita ("we," "our," or "the app") is a personal diabetes management companion. This Privacy Policy describes how we collect, use, and protect your information when you use our service.

Not a HIPAA-covered entity. Chatita is not a healthcare provider, health plan, or healthcare clearinghouse and is not subject to HIPAA. Your data is protected under this Privacy Policy and applicable data protection laws.

2. Data We Collect

  • Account information (email address, name)
  • Glucose readings you log manually
  • Meal photos and nutrition data
  • Mood and symptom entries
  • CGM integration credentials (encrypted at rest with AES-256-GCM)
  • Chat messages with Chatita's AI assistant

Location: if you ask Chatita for food options near you, the app asks for your location at that moment and uses it once to look up nearby places. Your coordinates are never stored in our database or logs — only the resulting place names and distances are shared with the AI for that single reply. Declining never limits the rest of the app. / Si le pides a Chatita opciones de comida cerca de ti, la app pide tu ubicación en ese momento y la usa una sola vez para buscar lugares cercanos. Tus coordenadas nunca se guardan en nuestra base de datos ni en registros — solo los nombres y distancias de los lugares se comparten con la IA para esa única respuesta. Decir que no nunca limita el resto de la app.

3. Third-Party Services

We use the following third-party services to provide Chatita:

  • Anthropic — AI responses processed by Claude. Your chat messages and health context are sent to Anthropic's API. Anthropic's Privacy Policy
  • Vercel — Hosting provider. Vercel's Privacy Policy
  • Neon (PostgreSQL) — Database hosting. Your data is stored in Neon's managed PostgreSQL. Neon's Privacy Policy
  • Dexcom — Optional CGM integration. Dexcom's Privacy Policy
  • Abbott / FreeStyle Libre — Optional LibreLinkUp integration. Credentials are encrypted and stored only to sync your data.
  • Google Fitness / Health — Optional wearable data integration. Activity, sleep, and heart rate data may be fetched from Google's APIs. Google's Privacy Policy
  • Google Places — Optional restaurant search. When you explicitly share your location for a nearby-food request, coordinates are sent to Google's Places API for that lookup only and are not stored by Chatita. Google's Privacy Policy
  • USDA FoodData Central — Nutrition data for food search.
  • Stripe (future) — Payment processing for Pro subscriptions.

4. How We Use Your Data

  • To provide personalized diabetes management guidance
  • To generate AI-powered chat responses and meal analysis
  • To display your health history and trends
  • We do not sell your data to third parties

5. Data Deletion

You may delete your account and all associated data at any time from the Settings page. Account deletion permanently removes all your data from our systems.

6. Contact

Questions about this policy? Contact us at privacy@chatita.app.

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